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2020 It’s All About TQM – Totally Gaming Academy
January 23 - March 12
2020 It’s All About TQM class organized by Clarion gaming will be hosted by Totally Gaming Academy on the 23rd of January.
The one-day training class provides casino managers with a skills set on the art of building and maintaining TQM (Total Quality Management) within the slot departments. Mangers will be able to identify different player group expectations and hence come up with strategies on how to address player expectations. The main focus will be how casino managers can improve player retention due to casino management techniques.
For more information and registration visit, https://www.totallygamingacademy.com/