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iGaming Academy – Customer Relationship Management

April 10 - April 12

iGaming Academy will conduct an eLearning course on Customer Relationship Management (CRM) that will educate you on how to acquire customers as well as retaining as many customers as possible after their first interaction.

The eLearning course will run on the 10th & 12th April, 2018 and will cover the following topics;

  • Recognize customer behavior and CRM parameters
  • Identify various aspects of Customer relationship management
  • Demonstrate segmentation and marketing strategies
  • Interpret KPIs and reporting of CRM activity

 

For more information and registration, visit www.igacademy.com