Venmo has announced a strategic partnership with the NCAA to address the growing issue of harassment targeting college athletes, particularly in connection with sports betting. The collaboration introduces a range of measures designed to create a safer environment for student-athletes using the popular payment app.

New Measures Aim to Address Harassment Linked to Sports Betting

This initiative comes as online harassment continues to rise across the country. Studies show that nearly half of U.S. teens and adults have experienced cyberbullying, with athletes feeling this pressure more than ever. According to NCAA research, 12% of abusive content directed at student-athletes is related to sports betting, while close to 19% of harassment cases in men’s football specifically involve betting-related abuse. Some athletes have even reported receiving unwanted payment requests from disgruntled fans after games.

David Szuchman, Senior Vice President and Head of Global Financial Crime and Customer Protection at PayPal, emphasized the importance of addressing this behavior. “While unwanted interactions to athletes make up an extremely small percentage of transactions on Venmo, even a small number of these incidents is unacceptable,” he said. “The safety and security of our users remain our highest priority. Harassment or abuse of any kind is not tolerated on the platform, and strict action is taken against users who violate our policies.”

The agreement between Venmo and the NCAA includes several key initiatives to help safeguard athletes. A dedicated hotline will allow student-athletes and NCAA officials to quickly report potential cases of abuse for investigation, providing a direct and reliable support channel. In addition, Venmo is preparing a best practices guide to help athletes navigate the platform safely. This guide, featuring practical tips and details about the reporting hotline, will be distributed through NCAA communication channels such as newsletters, emails, and e-learning modules.

Venmo also plans to closely monitor the accounts of student-athletes to detect unusual or unwanted activity, particularly during periods of high public attention such as game days. When necessary, the company will work directly with athletes to enhance their account security and mitigate further issues. Alongside these protections, Venmo will launch educational messaging to inform users of the serious consequences of harassing athletes, including the possibility of account suspension or closure.

As published on PayPal’s website, NCAA President Charlie Baker praised the initiative, noting the importance of shared responsibility in maintaining respectful interactions. “The harassment we are seeing across various online platforms is unacceptable, and we need fans to do better,” Baker said. “We applaud Venmo for taking action, and we need more social media companies and online platforms to do the same.”

Rising Concerns in a Changing Sports Landscape

The timing of this partnership coincides with an environment where college athletes are increasingly in the public eye, with some facing unwanted attention over their payment histories. Recently, Oklahoma quarterback John Mateer and Texas quarterback Arch Manning were thrust into the spotlight when past Venmo transactions resurfaced online, sparking unproven speculation about NCAA betting violations. Mateer later clarified that the transactions were “inside jokes” with friends, and there was no evidence of wrongdoing.

The NCAA clarified that this collaboration had been in the works well before those incidents and is part of its broader effort to ensure safer digital spaces for athletes. Clint Hangebrauck, NCAA Managing Director of Enterprise Risk Management, highlighted another emerging concern, stating, “We have heard of solicitation of insider information as well. ‘Hey, can you let me know if you’re going to play or not, and I’ll provide you some money,’ which is obviously really problematic for us from an integrity standpoint.”

With sports betting now legalized in 38 states, including 30 that permit online wagering, the pressures and risks facing student-athletes are increasing. Venmo’s collaboration with the NCAA underscores the need for platforms to evolve in step with these changes. Geoff Seeley, Chief Marketing Officer at Venmo’s parent company, PayPal, reflected on the platform’s strong ties to campus life, saying, “Venmo’s origins are on college campuses. It’s where our network took hold.” He added that Venmo remains committed to enhancing safety measures so that athletes, students, and fans can connect without fear of harassment.