In the Philippines and the re-opening Solaire Resort and Casino has reportedly detailed the launch of a ‘phasing plan’ that should allow it to gradually increase capacity via the implementation of new safety and social distancing protocols.

According to a report from Inside Asian Gaming, the 800-room property from Bloomberry Resorts Corporation was last month given permission to revive operations at 30% capacity following an over 23-week coronavirus-related shutdown. The source detailed that the Entertainment City complex is now due to re-open under a strict set of rules from the Philippine Amusement and Gaming Corporation (PAGCor) regulator that will involve the phased introduction of custom-built safety shields for all of its gaming tables and slots.

Obligatory onus:

These required protocols are to also see Solaire Resort and Casino increase the space between every one of its gaming tables and slots, introduce contactless payment options, conduct regular disinfectant exercises and make the menus for its restaurant accessible via QR codes. The Manila venue pronounced that it is to moreover train its customer service teams on player education and roll out ‘new normal guest journey videos’ that are to be exhibited at locations around the five-star property.

Worker wellbeing:

Thomas Arasi (pictured), Chief Operating Officer for Manila-listed Bloomberry Resorts Corporation, reportedly asserted that the 17-story venue is to additionally require all of its staff to wear face masks, regularly pass through on-site disinfectant chambers and consent to temperature checks upon arrival. The executive purportedly proclaimed that these mandatory anti-coronavirus protocols are to furthermore encompass routine antibody and antigen tests as well as an obligation for its employees to fill out daily health declaration forms.

Corporate comprehension:

Coronavirus has so far infected almost 242,000 people in the Philippines for over 3,900 deaths while Arasi reportedly stated that he ‘fully understands the deep concerns on cleanliness, sanitation and even social distancing’ being required of the re-opening Solaire Resort and Casino. He likewise purportedly declared that the venue has ‘taken the necessary steps to address these’ and will now be implementing changes so as ‘to safeguard everyone’s well-being.’

Arasi reportedly told Inside Asian Gaming…

“We continue to strive to go above and beyond the norms to provide the excellence, quality and genuine service for which we have become known. As we move towards a ‘new’ way of travelling and finding leisure, we want our guests to be confident and assured when they stay with us. The health and safety of our guests and team members remain our utmost priority.”