The Greentube subsidiary of Austrian gambling giant Novomatic AG has announced that it will be integrating the Mentor responsible gambling solution from innovator Neccton GmbH onto its Spain-facing online casino at StarVegas.es.
The Vienna-headquartered firm used an official Monday press release to declare that the real-time advance ‘automatically interacts with players showing harmful behavior’ and was earlier incorporated into its AdmiralCasino.co.uk site for iGaming aficionados in the United Kingdom.
Greentube stated that its introduction of the Mentor innovation into the Spanish iGaming market demonstrates the company’s ‘commitment to safer play’ while moreover cementing ‘its position as a responsible global games supplier and operator.’ It furthermore proclaimed that it has plans to roll-out the advance to ‘more real-money gaming brands’ in the future so as to strive towards ‘the highest levels of social responsibility and player protection across the board.’
Adam Warren, StarVegas.es Brand Manager for Greentube, used the press release to pronounce that the Mentor solution utilizes artificial intelligence to track specific metrics so as to identify those iGaming players potentially at risk of ‘spending more than they can afford’. He revealed that the innovation additionally allows aficionados to compare their behaviors to those of their compatriots while displaying customized messages to warn aficionados about potential overspend.
Read a statement from Warren…
“We take our commitment to responsible gaming extremely seriously and we constantly work to enhance and improve our strategies to ensure players use our products safely. The Mentor solution assures this and offers us an easy tool to spot any potentially harmful behaviors and intervene when needed. We are very pleased with our partnership so far and we look forward to expanding into new markets going forward to ensure the highest levels of safe play.”
For his part and Michael Auer from Neccton GmbH asserted that his firm’s Mentor advance gives online casino operators the ability to analyze a range of metrics including losses, failed deposits and cancelled withdrawals so as to ‘learn which players tend to play riskier’ before advising such companies on the steps they should take to promote responsible gambling practices.
Auer’s statement read…
“We are excited to further strengthen our relationship with Greentube and look forward to working together across new markets. Across the globe, regulators are increasing their focus on responsible gaming and player safety and through our partnership Greentube is at the forefront of offering safe casino entertainment online.”