Six months ago, the Seminole Hard Rock Hotel & Casino of Tampa decided to institute a parking fee of $10 to provide a more secure parking area for guests. The parking garages were adding security offers as well as better lighting to help with visibility. Customers were unhappy with the charge and continued to vent their frustration over the past few months. It seems that casino officials heard their complaints and have now decided to void the $10 charge, effective next week.
At the time of the charge, the gaming venue was also starting construction on-site which eventually caused the loss of close to 1,000 parking spaces. Now almost 500 parking spaces will be reopened on the surface parking lot and a new parking garage will be in operation in April, offering an additional 700 parking spaces. By this Tuesday, guests of the Hark Rock Tampa in Florida will be able to enjoy self-parking free of charge.
James Allen, the CEO of Seminole Gaming, commented in a written statement that the casino has closely monitored the comments of guests and have changed course in response to concerns. Allen stated that the Seminoles are responsible members of the community and want to fix the situation. Allen refers to comments of guests, many of which were made on the casino’s social media page. The comments first began when the casino started charging for parking back in August and have continued since that time.
According to mailers received by customers of the casino, parking will be free starting on the 21st of February for individuals who sign up for the free Wild Card rewards card. Non-Wild Card members will pay a decreased parking fee of $5.