In 2011, a visitor to the Crown Melbourne was hospitalized and later died after being restrained by casino security guards. According to the Australian State Coroner, the security guards were overly aggressive with their restraining tactics which were completely unnecessary and against training and procedures.
Anthony Dunning, age 40, was tackled to the ground by two security guards and held around the neck for 70 seconds. State Coroner Judge Ian Gray, has stated to local media that this behavior was a ‘willful disregard for training and procedures’. Dunning was never able to regain consciousness and was switched off life support just four days after the incident. Gray reviewed the CCTV footage of the incident and found that it was reasonable to conclude that the security guards behavior was not necessary. Crown Resorts has since improved the training techniques for security staff.