Ultimate Casino (ucasino.com) is a US online casino and poker site servicing players inside the borders of New Jersey and Nevada. The poker side of the equation is Ultimate Poker. The casino games are provided by IGT and SHFL Entertainment (Bally Technologies). Players located and verified to be within the borders of Nevada may play poker in accordance with Nevada online gaming regulations. Although the Nevada law provides for all casino games online, no regulation has been established for games other than poker. People located inside the borders of New Jersey may play all casino games and poker as the New Jersey law and regulations specifically allow for all casino games. The land based casino in New Jersey associated with ucasino.com is Trump Taj Mahal. Ultimate Gaming is a limited liability company incorporated in the state of Nevada. Ultimate Poker is a majority-owned subsidiary of Station Casinos LLC of Las Vegas, Nevada.
Ultimate Casino Games
All web sites serving IGT casino games have blocked US players from accessing the games in real and practice mode for several years now. This is accomplished by use of geo-location based on a user’s IP address. With the launch of ucasino.com players in the US may currently play the casino games in Demo mode. As of late December 2013 we see 13 IGT video slots including Cleopatra, Wolf Run, Ghost Busters, and Star Trek. Most of the 14 table games including Mississippi Stud and Crazy 4 Poker are provided by SHFL Entertainment. Roulette is also available. The 4 video poker games are IGT.
Playing at Ultimate Casino
In order to register for a real money account to play the casino games you must be physically located within the borders of the state of New Jersey. Geo-location is used to determine a player’s actual presence. Using a virtual proxy network (VPN) or other form of deception will not allow access to real money games. Your verified mobile phone must be ON in order to locate your position when you log in. The third verification element used is parsing wi-fi connections around you. You do not need to be logged in and a simple USB dongle will suffice for them to read the location traffic.
You must also be at least 21 years of age. Registration requires a Social Security number as well as a verifiable home address, which may be outside of New Jersey. Social Security numbers are encrypted and archived upon registration for security purposes.
Depositing at Ultimate Casino
After Age/ID Verification, E-mail Verification, and Mobile Phone Verification have been performed players can deposit even if they are not currently within the state, although they will not be able to play until they arrive and location is verified. The casino accepts Visa, MasterCard, Instant Check (ACH), wire transfers, mailed personal checks, and cash at the Trump Taj Mahal cashier cage. Instant Check deposits have a $10.00 minimum and a $5000.00 maximum. At least in Nevada, withdrawals may be made within the casino client by accessing your wallet and initiating a check payment if you do not have access to the cashier cage.
Dispute Resolution at Ultimate Casino
Players must first contact Customer Support by phone to report an informal issue. The page and information is available from a link on the footer of the casino web page. If unable to resolve the dispute an email to Customer Support with the subject line reading “Formal Dispute Escalation: [# from informal resolution ticket]” can be sent to the New Jersey Division of Gaming Enforcement at the email provided on the casino’s Dispute Resolution page.