Four Winds Casino Resort reported on October 2nd that a financial institution had experienced issues with payment cards where the bank detected a pattern of charges on the cards that were unauthorized. The cards were used at Four Winds and when discovered, the casino immediately began an investigation into the matter, working with law enforcement and a cyber-security firm to try to find the issue with the payment card network.
With the investigation, the casino found that a criminal attack had taken place on the payment card network that included the installation of a program that would search for data of payment cards. This search would yield data including the name of the cardholder, the card number, expiration date and the internal verification code.
From October 2014 to October 2015, it is believed that cards used at the Four Winds properties located in New Buffalo, Dowagiac, and Hartford, Michigan could be affected. The Bent Tree Market station may also have been affected. The casino has implemented measures of enhanced security. Information on the attack was provided to law enforcement and the casino is working with the card companies to help identify those who may have been affected.
The casino recommends that any visitors remain vigilant to protect themselves against potential fraud by reviewing the statements of payment cards to see if any unauthorized activity has taken place. Consumers should also review the additional information on the casino’s website – Four Winds incident FAQ – on ways to protect themselves.
In a press release Four Winds stated that they regret any inconvenience or concern the issue may cause. If consumers have any questions, they should call the casino at 877-835-0768, Monday through Friday, 9 a.m. – 9 p.m. EST.