With fifty five gaming venues located across the United Kingdom, the Rank Group is the largest chain operator of casinos in the country. Operating the Grosvenor Casinos, the Rank Group has now partnered with Playtech to use the brand’s Neon casino management system. Playtech is a top developer of gaming solutions and will be installing the cloud based solution just after installing the management system in Genting casinos, also located in the UK.
After installing the system with Genting and now Grosvenor Casinos, more than 90% of the casinos in the UK are using the product by Playtech. The Neon casino management system will manage as well as track player information, the cash desk and related operations for the Grosvenor casinos. Activities supported by the solution include preventing money-laundering and responsible gambling, and more.
The chain of Grosvenor Casinos have decided to use the Neon Analytics option which is a platform based on business intelligence, offering several dashboards that are custom-designed. This will help to meet the specific needs of each casino as well as the features needed for the management teams of each individual venue.
Managing Director of Intelligent Gaming Systems for Playtech, Martin Sykes, commented on Grosvenor Casinos using the Neon system, by stating the company is proud to be working with largest land-based gambling operator in the UK as it will help Playtech to further establish themselves as the world’s fastest growing developer and supplier of retail casino systems.
Playtech worked closely with Grosvenor to determine what was needed and then communicated with group experts to identify more opportunities to further improve the casino management solution.