After serving less than a year as the Chief Customer Officer of Ladbrokes Coral, Kristof Fahy is stepping down from his position within the company. Having joined Ladbrokes two years ago, it was just this past November that Fahy took on the role of Chief Customer Officer.
According to Gambling Insider, Ladbrokes Coral confirmed that Fahy would be leaving his position as Chief Customer Officer in a corporate statement. Fahy will remain in his role until September and the company is currently not looking for a replacement. In the press release, the company stated that Fahy is seeking new opportunities and leaving the business after the successful integration of marketing functions and the alignment of marketing budgets to the Retail and Digital Executives.
Fahy had decided to take on the role of Chief Customer Officer after the company went through a difficult time when digital services needed to be reinvented. Fahy was involved with the merger of Ladbrokes with Coral last year where he led the combined marketing projects.
Along with losing their Chief Customer Officer, Ladbrokes will also be saying goodbye to long-time employee Roger Tull. After joining with the betting firm at the young age of 16, Tull would work with the company for 46 years. Tull has an uncanny ability to predict results, so he was known as the Sports Controller within the company.