In Maryland, Live! Casino and Hotel has announced that its players can now redeem vouchers that have been printed at one of its over 4,700 slots for table chips following the successful installation of the TrackIt innovation from developer Aristocrat Technologies Incorporated.
Part of developer’s Oasis 360 solution:
According to an official Monday press release (pdf), the TrackIt advance is part of the Oasis 360 table management solution from Las Vegas-based Aristocrat Technologies Incorporated and also allows gambling venues to issue vouchers that can be cashed in at on-site casino cages and redemption kiosks.
Available in new outdoor gaming area:
Live! Casino and Hotel, which is located just outside the Baltimore suburb of Hanover, explained that the first-in-the-nation installation is available in its recently-opened Orchid Gaming and Smoking Patio and additionally features advanced radio-frequency identification (RFID) technology as well as branded vouchers.
Casino ‘excited’ by pioneering launch:
Beth Perlman, Chief Information Officer for Live! Casino and Hotel, declared that her venue has ‘enjoyed a long partnership’ with Aristocrat Technologies Incorporated, which is a subsidiary of Australian firm, Aristocrat Leisure Limited, and is ‘excited’ to be the first casino in the United States to utilize the TrackIt innovation.
Perlman’s statement read…
“Now with TrackIt for tables, our players can easily and freely move from slot to table and back again, enjoying all aspects of our casino without waiting in line for a cashier.”
Live! Casino and Hotel offers over 200 gaming tables and detailed that the TrackIt advance will moreover reduce the need for credit slips while heightening cross-over playing opportunities. The property owned by The Cordish Companies noted that the innovation is to allow its dealers and supervisors to increase table game utilization alongside favorable customer experiences by quickly processing vouchers via the use of at-table barcode scanners.
Innovation to help ‘drive operational efficiency’:
For her part, Kelly Shaw, Oasis Systems Vice-President for Aristocrat Technologies Incorporated, described ticketing as ‘a tremendous asset for slot operations’ as it offers increased accountability and convenience alongside reduced costs that help to ‘drive operational efficiency.’
Shaw’s statement read…
“When it comes to tables, players with slot tickets have been walking past table after table with their ticket in hand. Now our TrackIt solution gives players the option to use their slot ticket at the table, opening the door for a new way for players to enjoy their favorite casino.”