The Star Entertainment Group, facing critical decisions on its casino licenses in QLD and NSW, has chosen Steve McCann, former Crown Resorts chief, as its new CEO. This appointment underscores a pivotal moment for the embattled operator amidst ongoing regulatory scrutiny and operational difficulties.

A leadership steeped in industry experience:

Steve McCann’s decision to step into the CEO role at The Star comes after a notable tenure at Crown Resorts, where he navigated significant challenges during its acquisition by Blackstone. His leadership at Lendlease prior to Crown further bolsters his credentials, making him a seasoned executive well-versed in managing complex business environments.

Quoting Anne Ward, Chairman of The Star, Business News Australia reports, “Given his time with Crown, and previous long-standing leadership at Lendlease, he has the right credentials to lead The Star’s remediation program.”

The Star is currently under scrutiny from the second Bell Inquiry in NSW, examining remediation efforts following governance issues similar to those faced by Crown Resorts. This inquiry has resulted in leadership changes within The Star and highlighted operational shortcomings, including revenue declines in VIP gaming rooms across its casinos in Brisbane, the Gold Coast, and Sydney.

McCann’s appointment marks the beginning of a new chapter in The Star’s leadership, aiming to rebuild trust and accelerate transformation within the company. His strategic vision will focus on addressing compliance issues, enhancing operational efficiency, and restoring investor confidence amidst a challenging financial landscape.

Acknowledging the challenges ahead:

“I recognize that there are many complex issues and challenges for the company to address,” McCann stated, according to The Sydney Morning Herald. “I am committed to working with the Board and the various stakeholders to help drive change, restore confidence and achieve a sustainable resolution.”

Despite facing revenue declines and increased regulatory costs, The Star remains committed to its strategic initiatives, including the transition to cashless gaming and the development of Queen’s Wharf Brisbane. McCann’s leadership will be pivotal in navigating these projects and positioning The Star for future growth.

The Star awaits the outcomes of ongoing inquiries and regulatory decisions that could impact its operational licenses and financial stability. This includes potential penalties from AUSTRAC for previous breaches and the upcoming report from the NSW Independent Casino Commission regarding its Sydney operations.

McCann’s appointment follows strategic moves by The Star, including the recent appointment of Jeannie Mok as Chief Operating Officer, further strengthening its executive team with industry expertise and leadership experience.

As The Star Entertainment Group prepares for a pivotal period under McCann’s leadership, stakeholders and investors will closely monitor developments in its regulatory compliance, operational performance, and strategic initiatives. McCann’s proven track record in navigating similar challenges positions him well to lead The Star through this critical juncture.