Mobil Travel Guide has been releasing comprehensive reviews and ratings of hotels, restaurants and spas since 1958. The process is based on a scale using hundreds of different criteria that are evaluated each year. The evaluation is done by undercover inspectors who remain unannounced and anonymous so as to not be influenced by staff at all. Every aspect of the facility is examined and rated including cleanliness, condition and location.
Wynn became a double winner with the prestigious awards for 2009 with the Wynn Macau being the only hotel in Macau to win the Five-Star Award and the Spa at Wynn Macau became only the third spa to win the award in Macau and Hong Kong.
“Being the first resort in Macau to earn two of the guide’s top Five-Star awards is a testament to Wynn Macau’s ongoing commitment to quality. The awards recognize that the hotel provides an exceptional guest experience. We are proud of this well-deserved recognition which has been earned by the terrific and dedicated staff that make up Wynn Macau,” said Ian Coughlan, President of Wynn Macau.