In Sweden and the Spelinspektionen regulator has reportedly criticized iGaming operators after finding that some are still failing to adequately display sufficient information on responsible gambling.
According to a report from iGamingBusiness.com, the watchdog’s rebuke follows the completion of an investigation into whether Sweden-licensed online casino and sportsbetting domains are doing enough when it comes to responsible gambling. The source detailed that the authority ultimately ruled in the negative and urged sites to begin providing even more information on gambling-related harm as well as better links to the Scandinavian country’s Spelpaus self-exclusion tool.
Although the regulator reportedly explained that some improvements had occurred since the completion of its previous responsible gambling examination in 2019, it nevertheless bemoaned several shortcomings. It purportedly pronounced that these had included an often total lack on the part of operators to display information concerning the specific risks of online wagering in addition to explicit examples of some negative consequences.
Spelinspektionen reportedly moreover disparaged still other sites for not displaying adequate biographical information such as the duration of their licenses and not providing contact details including telephone numbers and e-mail addresses. The regulator purportedly furthermore complained about some domains had even failed to identify the body as both the licensing and supervisory authority for iGaming in Sweden.
The authority reportedly finished its examination by reminding licensed operators that it is their own responsibility to ensure complete compliance and that continued shortcomings would result in regulatory action. It also purportedly emphasized the importance of responsible gambling features such as the Spelpaus self-exclusion tool and urged domains to immediately begin meeting its full range of consumer protection measures.